Frequently Asked Questions
Welcome to Shirts Blouses Shop’s FAQ section! We’re here to answer all your questions about our plus-size fashion collections, shipping policies, and more. Our goal is to make your shopping experience as smooth and enjoyable as possible.
About Our Products
What sizes do you carry?
We specialize in plus-size fashion that celebrates every curve! Our collections typically range from size 12 to 28 (US sizing), with some items available in extended sizes. Each product page includes detailed size charts to help you find your perfect fit.
What styles do you offer for different occasions?
Our collections are designed for every fashion moment:
- Club: Show-stopping dresses for nights out
- Crop Tops & Tees: Trendy casual wear
- Hoodies & Sweatshirts: Cozy loungewear
- LWD (Little White Dresses): Versatile wardrobe staples
- Shirts & Blouses: Sophisticated office-to-evening options
- Tanks & Camisoles: Essential layering pieces
How do I care for my garments?
Each item comes with specific care instructions on the label. Generally, we recommend:
- Washing similar colors together in cold water
- Using gentle detergent
- Line drying or tumble drying on low heat
- Ironing on appropriate heat settings if needed
Ordering & Account Questions
How do I create an account?
You can create an account during checkout by selecting “Create an Account” after entering your email address. Having an account lets you track orders, save your shipping information, and receive exclusive offers.
Can I modify or cancel my order after placing it?
We process orders quickly to get your fashion to you ASAP! If you need to modify or cancel your order, please contact us at [email protected] immediately with your order number. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process yet.
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Shipping & Delivery
Where do you ship?
We proudly ship worldwide! However, we currently cannot deliver to some remote areas and parts of Asia. During checkout, our system will automatically confirm if we can ship to your location.
What are my shipping options?
We offer two convenient shipping methods:
???? Standard Shipping – $12.95
• Handled by premium carriers DHL or FedEx
• 1-2 days order processing + 10-15 day delivery
• Includes tracking for peace of mind
Perfect when you need that special outfit for an upcoming event!
• Handled by premium carriers DHL or FedEx
• 1-2 days order processing + 10-15 day delivery
• Includes tracking for peace of mind
Perfect when you need that special outfit for an upcoming event!
???? Free Shipping on Orders Over $50
• Shipped via reliable EMS service
• 1-2 days order processing + 15-25 day delivery
• Same careful packaging as our premium option
Ideal when you’re stocking up on multiple trend-forward pieces!
• Shipped via reliable EMS service
• 1-2 days order processing + 15-25 day delivery
• Same careful packaging as our premium option
Ideal when you’re stocking up on multiple trend-forward pieces!
How can I track my order?
Once your order ships, you’ll receive a confirmation email with your tracking number and a link to track your package. You can also check your order status by logging into your account on our website.
Returns & Exchanges
What is your return policy?
We want you to love every piece you order! If you’re not completely satisfied, you may return unworn, unwashed items with tags attached within 15 days of receiving your order for a refund or exchange.
How do I initiate a return?
Please email our customer care team at [email protected] with your order number and the items you’d like to return. We’ll provide you with return instructions and a prepaid return label if applicable.
When will I receive my refund?
Once we receive your return, please allow 3-5 business days for processing. Refunds will be issued to your original payment method. You’ll receive an email confirmation when your refund has been processed.
Still Have Questions?
Our friendly customer care team is always happy to help! Contact us at [email protected] for any additional questions about our plus-size fashion collections, your order, or anything else.
Remember, at Shirts Blouses Shop, we’re not just delivering clothes – we’re delivering confidence, one beautifully packaged plus-size garment at a time!